FAQ
Answers to the questions we get most. Still stuck? Hit the contact page.
Common Questions
Why is the cost of this part higher than standard 3D-printed items?
We choose our materials with purpose. PA6 Carbon Fiber gives us incredible strength, stiffness, and heat resistance, making it perfect for demanding, high-stress applications. PETG Glass Fiber brings outstanding impact resistance and stability, ensuring our parts stay durable and dependable over time. We rely on these materials because we want every piece to have the resilience and longevity our customers deserve. And we know every project can be unique. If you need other materials, just let us know—we’re happy to accommodate and ensure the right material for your needs.
How tough are these really?
Built for Real-World Use
Unlike hobby-grade PLA plastics, our products are manufactured using engineering-grade materials such as PA6 Carbon Fiber and PETG Glass Fiber. These materials are commonly used for functional components because they offer exceptional strength, durability, heat resistance, and impact resistance. The result is a product designed to withstand demanding everyday use while maintaining its performance over time.
warranty
At Smitter’z, we stand behind every product we craft. We offer a 60-day limited warranty covering defects in materials or craftsmanship. If something isn’t right under normal use, we’ll repair or replace it. And even after the warranty period, we offer replacement parts to keep you going—because we’re here for your creations, long term.
How long until my order ships?
In-stock items usually ship in 2–4 business days. Custom builds depend on complexity — we'll give you a timeline with your quote.
Do you do returns?
Stock items can be returned within 15 days if unused. Custom-printed parts are made to order and aren't returnable unless they arrive defective.
Can you design a mount for my exact tool?
Yes — that's what custom orders are for. Head to the Contact Us page and send us the details.